Quotes with more than one option
Offer two or three ways to buy on one quote. The customer picks in the portal, the choice is recorded, and the option they chose becomes the order.
Roadmap
No dates: we’d rather ship than forecast. Everything under Available now works today, in the product, for every vendor. Everything under Building next is decided. Everything under Exploring is a direction, not a promise.
Available now
Grouped the way a vendor thinks about the work, not the way the code is organised.
Offer two or three ways to buy on one quote. The customer picks in the portal, the choice is recorded, and the option they chose becomes the order.
See when the link was opened and how long the customer spent on each option, so a follow-up call starts from what they actually looked at.
A quote line is from stock, in hand, purchased to order or drop-shipped, and the document says which.
The people allowed to see cost see the margin as they price, and a quote under the floor you set is flagged before it goes out.
The customer opens a link, enters a code from their email, and sees their quotes, orders, documents and messages in one place. No account to create.
The customer approves a quote in the portal and receives a record of what was agreed, with the version they approved preserved.
A conversation that lives on the quote itself, so the question and its answer stay with the thing they are about.
A customer sees what they own, what they hold and what they rent from you, from the same portal.
A customer reports a bank transfer with its reference and proof of payment, and you verify or reject it against the invoice.
An approved quote becomes an order without retyping, carrying the customer, the lines and the prices.
Converting a quote reserves its lines in the warehouse that holds them. Shipping draws the reservation down; cancelling releases it.
Ship the lines you have and the order keeps track of what is still to follow.
A return is received, each item is inspected with photos, and a disposition is recorded for it.
Rental contracts with their own billing cycle, and customers reminded before a rental is due back or renews.
Raise a purchase order, send it as a branded PDF, and receive against it shipment by shipment.
Enter the supplier’s invoice and it is matched against what was ordered and what arrived before the order is closed.
Stock is held per warehouse. Available means on hand minus what is already reserved, so the next quote sees what is really free.
Track individual units by serial number, with custody recorded as a unit moves through sale, repair and return.
Sell a kit as one line, and hold a product in its sizes and colours as variants of one item.
The invoice carries the same lines, prices and reference as the order, so there is less to get wrong.
Record a payment against its invoice; the balance and what is overdue update from the ledger, not from a status someone set.
Each customer carries their own payment terms and credit limit.
Overdue invoices get escalating reminders on a schedule, without anyone remembering to chase.
A price in a second currency is entered, not converted, because a price is a commercial decision. The exchange rate is for reporting.
Quotes, invoices and purchase orders carry your logo, colour and typeface, with the blocks you choose, set up once per document type.
A packing slip made from the order’s own lines, with no prices on it.
Track a lead through stages, and convert it to a customer without re-entering anything.
A customer raises a ticket from the portal and the conversation is kept with their record.
Built-in roles, with permissions per team down to whether someone may see cost at all.
Customers, leads, orders and quotes are visible to the team that owns them, and can be shared to another.
New orders are assigned by the rules you set the moment they are created.
Building next
Short on purpose. The value of this list is that everything on it happens.
Exploring
Things we are thinking about with the first customers. None of these is a commitment.
Thirty minutes, no slides, on your own examples.